By Bob Swetz
Controller Consultant | Tier One Services, LLC
As external auditors, accountants, and bookkeepers who are concerned about our clients, we need to be aware of management’s attitude towards internal controls.
So, what does that even mean, “Management’s Attitude?”
Let’s look at an analogy that many of us can relate to. Suppose a friend suggests that you should be more physically fit. He provides you with a detailed and customized workout routine that you are to perform 5 days a week. It’s a great plan and if followed will help you reach the goal of being fit.
Notice how I said, “the goal” and not “your goal.” You see, the problem is you aren’t too concerned about being physically fit, it’s just not something you care about right now and certainly not a priority for you. Given this set of circumstances, the chances of you doing the workout at all, let alone 5 days a week are slim, therefore the probability of you attaining the goal of physical fitness is also minute.
Why does management’s attitude about internal control matter?
Management’s attitude about internal control matters for a few reasons:
1.      Management’s attitude will most likely trickle down to the staff
2.      If management doesn’t care, the staff probably won’t care either
3.      Even if the staff does care, a poor attitude at the management level will tend to override the good controls that are in place (more on this is a future article)
4.      The best plan will fail if it is not properly implemented and monitored
Management having a poor attitude about internal controls doesn’t necessarily mean that management does not have integrity. It could be that they have too much on their plate to focus on internal control. As trusted business advisors, we may be able to fill a gap that management didn’t even know existed. It’s something to think about as we perform our day to day duties for our clients.
If you have questions or want to dig deeper, feel free to schedule a 15-minute troubleshooting session with me at http://bit.ly/Scheduling_Troubleshooting or connect with me on Facebook at https://www.facebook.com/bobswetzonline.

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